Morrisons will offer customers greater convenience when collecting and returning parcels, rolling out Parcel Pending by Quadient lockers across its supermarket estate nationwide.

Bringing accessible parcel collection and returns services to 500 supermarket locations, the deployment follows locker activations of Parcel Pending by Quadient lockers at Morrisons Daily stores.

The lockers will serve as local convenience hubs, providing secure self-service parcel collection and returns for multiple carriers, as well as supporting a wider range of services beyond parcels, including prescription collection, click-and-collect, key exchange and spare parts retrieval.

“We are committed to providing services that make life easier for our customers and strengthen the role our stores play within local communities,” John Parry, Head of Popular & Useful Services at Morrisons, commented.

“This partnership enables us to offer customers greater flexibility and convenience while enhancing the range of useful services available through our stores.”

As parcel volumes grow, increasingly shoppers expect to be able to fit delivery and returns around their daily routines, with 59% now wanting to manage deliveries from multiple carriers in one place.

Katia Bourgeais-Crémel, EVP Parcel Locker Solutions Europe at Quadient, said that the partnership would “help consumers collect and return parcels as part of their normal routines, making out-of-home delivery more convenient and accessible across communities.”

The rollout further strengthens Quadient’s growing open locker network across the UK, which now spans more than 27,000 units globally while the company remains on track to deploy 40,000 lockers by 2030.