The newest fast fashion retailer on the UK scene, Groupe Dynamite’s Garage, is using RFID to gamify stock replenishment and mPOS to mobilise store staff, writes Ben Sillitoe.

Canada-based retailer, Garage, is the latest fast fashion player to enter the UK – and it’s making its mark from an in-store technology point of view.

Two Garage stores – in Bluewater and London’s Oxford Street – arrived in March, kitted with sophisticated technology aimed at driving business performance and customer satisfaction.

Speaking at Retail Technology Show 2026, David Stevens, Chief Technology Officer of Garage’s parent company, Groupe Dynamite, detailed how the business gamifies stock replenishment using RFID and is boosting conversions thanks to Manhattan Associate’s mobile point of sale (mPOS) tech.

The retailer installs ‘white cones’ on the ceiling of stores, which track the RFID tags embedded on all SKUs. It means the business can always track where items are in store, and how customers move them about the space.

“The cones track inventory in real time,” Stevens remarked. “We know exactly where stock is and where it’s going. Our goal is to never be out of stock of high volume products on the showroom floor.”

Built on this inventory visibility, Garage uses AI to create “a contesting board” which highlights where the missed sales have occurred in stores. It then identifies lost opportunities and when items were not replenished speedily.

“Imagine a store manager who is getting bonused on that – it really helps them get engaged and make replenishment happen,” explained the CTO, who was quick to underline how the tech it uses in stores is built based on feedback and demands of staff.

Other important tech in shops includes Manhattan Active Omni POS, which it first deployed four years ago and continues to upgrade as the software iterates. The mobile point of sale (mPOS) is built into iPads carried by staff, and allows sales associates to walk around with customers and “build a basket” alongside them.

Stevens and his tech team built a product personalisation engine, which means staff can offer customers personalised product recommendations based on their previous web and past purchase behaviour.

The mPOS suite offers Garage the chance to provide an “endless aisle” and take payment on online orders in the store to secure sales even if a product is not physically in stock. Units per customer order are up 70% because of this capability, Stevens said, and average order value (AOV) and conversions have also improved.

Distributed Order Management (DOM) is also helping Garage save costs and drive a compelling customer experience (CX), the CTO revealed.

It is only in its North America operation at the moment, but as the retailer grows in the UK – it has plans to open one more store in London and two in Manchester later in 2026 – the same principles will apply. Using Manhattan’s technology, online orders can be fulfilled from local stores to prevent unnecessarily long shipping across America.

On the advent of AI and how it can aid CX, Stevens said getting data right is central to any success in this space.

“If it’s garbage in – and I don’t care if Mark Zuckerberg or Elon Musk programmed your AI – you’re going to get garbage out,” he mused.