Specialist retailer, Bensons for Beds, has selected WorkJam as its new frontline operations platform, connecting 1,800+ colleagues across its UK operations.

Digitally connecting its staff – from its 178-strong store network to manufacturing facilities and support centres – Bensons for Beds will consolidate multiple legacy systems into a single, unified platform. The move aims to enhance team communications and colleague engagement, whilst improving task execution and coaching. 

“People sit at the heart of our transformation and future success,” said Carrie Westwell, Chief People and Culture Officer at Bensons for Beds.

“We’re investing in colleague capability and skill development to build on the expertise that already exists across the business. That means ensuring every colleague feels connected and clear on how they make a difference.” 

Leveraging WorkJam’s AI-enabled features, Bensons for Beds will be able to surface real-time data from existing systems directly within the platform. This will allow store colleagues to view sales performance, schedules, learning modules and operational tasks all in one place, helping to improving efficiency, clarity and engagement.  

Steve Kramer, CEO and Co-Founder of WorkJam, said the deployment would “bridge the gap” between support centres and frontline colleagues. “Strategy moves faster, productivity increases, and feedback flows both ways – all while reducing the complexity of managing multiple systems,” he said.

“WorkJam will give us a single platform that brings communication, learning and performance together,” Westwell added.