From cyber attacks causing data breaches at Cartier and The North Face, to Deliveroo going live with drone deliveries in Dublin and Algolia launching real-time AI fashion stylists, what’s been making waves in retail this week?

The North Face and Cartier hit by cyber attacks

Fashion retailer The North Face and luxury jeweller Cartier are among the latest brands to have been targeted by cyber criminals.

The North Face fell victim to a “small scale” cyber incident in April. It was targeted by ‘credential stuffing’, where cyber criminals reuse usernames and passwords stolen in previous hacks in the hope customers have duplicated log-in information.

Cartier also confirmed it had been victim of a cyber incident, saying criminals had hacked its website and obtained “limited” shopper information.

While customer data was taken, credit card details and financial information were not compromised in the incidents, according to both retailers.

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Algolia launches real-time AI stylists to aid online product discovery

Algolia has launched AI agents to style consumers digitally. The AI agents take into account shoppers’ purchase history and buying intent behaviours, matching these to retailers’ available inventory to make 1-2-1 product recommendations for each customer.

“By acting as the connective intelligence layer between customer data and front-end AI agents, Algolia empowers brands to create shopping experiences that feel as tailored and responsive as an in-store stylist,” said Bernadette Nixon, CEO of Algolia. 

This comes as DHL Ecommerce research revealed this week that now six in ten (60%) British consumers want AI-driven tools to support their shopping experiences.

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John Lewis x Kidswear Collective offers pre-loved kids’ fashion

John Lewis has partnered with Kidswear Collective, the UK’s fastest-growing pre-loved and past season designer kidswear platform, opening a dedicated space in its Oxford Street flagship.

The new concession will offer a curated selection of pre-loved fashion for children up to 12-years old.

As well as pre-loved garments from brands including Gucci, it will also include past-season pieces from end of season stock at reduced prices.

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What not to miss at London Tech Week next week, 09 – 13 June

Ahead of London Tech Week (LTW) 2025 next week, we’ve rounded up the top sessions and fringe events you’ll not want to miss out on.

The LTW Expo and its main Content Stages take place at London’s Olympia between 09 – 11 June 2025. Key sessions to catch on the Innovation Stage are:

• ‘The Future Shopper – What do Customers Really Want?‘ – 2.10pm on Day 1 – featuring Andrew Busby, H&M, Virgin Atlantic and Deliveroo
• The Evolution of Supply Chain – 2.50pm on Day 1 – featuring Natalie Berg, Tesco, Unilever and DHL Supply Chain.

From 11 – 12 June, The AI Summit London will also return as the headline AI event of London Tech Week, bringing together retail and brand leaders, policymakers and AI trailblazers.

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ASOS taps Checkout.com for friction-free payments

ASOS has teamed up with Checkout.com to power seamless online payments and enhance digital shopping experiences.

With an estimated customer-based of 23million active global shoppers, ASOS handles a significant volume of transactions each day, making payment experiences paramount.

ASOS will work with Checkout.com to enhance online shopping experiences by increasing acceptance rates across key markets. It will also reduce the risk of failed payments and ensure the checkout experience matches the speed, style and simplicity expected by ASOS customers. 

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Deliveroo launches drone delivery in Dublin

Deliveroo has launched its new drone delivery service in Dublin, partnering with Irish drone company, Manna, to bring food deliveries to customers’ doorsteps in as little as 3minutes.

The drones can reach flying speeds of up to 80kmph, and each one is equipped with safety features including back-up systems and a parachute. Upon arrival, the drone hovers above customers’ driveways or gardens, lowering the food order on a secure, biodegradable tether.

Currently only available on select food takeway orders, Deliveroo hopes to expand the service to further restaurants, grocery and wider retail deliveries within the next six months.

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Longchamp links with Yocuda for digital receipts

Longchamp has elevated in-store customer experiences and enhanced post-purchase customer engagement with digital receipts from Yocuda.

This is helping to boost the retailer’s post-purchase engagement with customers, allowing it to send personalised digital receipts direct to shoppers’ inboxes.

The e-receipts deliver powerful 1-2-1 product recommendations and tailored branded content post-purchase, strengthening customer engagement and loyalty, as well as driving additional sale opportunities. Last year alone, Longchamp sent 590,000 digital receipts, achieving a 73% email open rate and a 5.5% click-through rate.