Image credit: InPost

The Very Group, which operates digital retailers Very and Littlewoods, has partnered with InPost UK to give customers greater choice, convenience and control over how they receive their parcels.

Introducing parcel lockers, Very and Littlewoods customers will be able to collect orders from InPost’s nationwide network of 14,000+ locations across standard and next day delivery.

“We’re always looking for ways to enhance the customer experience and the introduction of InPost lockers does exactly that,” commented Sean Hallows, Chief Operations & Technology Officer at The Very Group.

“We know that the families we serve are tight on time, so to be able to give them the option to collect their delivery at a time that suits them, from a convenient location, really does offer a new level of ease.”

The integration follows Very’s roll-out of InPost Lockers for returns earlier this year, which has seen significant adoption, with over 30% of its returns processed via the InPost locker network.

“Very is a retailer that genuinely understands its customers and extending our partnership into outbound delivery made complete sense,” said Jon Nicholson, Chief Commercial Officer at InPost UK. “When over 30% of their returns were already coming through our locker network, that told us the demand was there and customers were actively choosing it.”

“More and more retailers are recognising that giving customers a genuine choice over how they receive their parcels creates a better experience.”

The move reflects a broader shift in UK consumer behaviour towards locker adoption, with two in five already using them regularly across online shopping and returns.

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