UK fashion footwear brand, Simmi London, has selected Scurri, the delivery management and post-purchase provider, to enhance its delivery operations and support growth across its ecommerce business.
Simmi wanted a delivery solution that could support the complexity of its multi-channel retail operations – including multiple carrier integrations, dynamic delivery options at checkout and end-to-end tracking.
It chose Scurri’s Connect delivery management platform to orchestrate its multi-carrier delivery infrastructure, which it says enables it to provide customers with a greater range of delivery choices at checkout, while also managing a growing network of carriers.
“Partnering with Scurri has been transformative for our business. Their platform gives us the flexibility and control we need to keep pace with customer expectations, while streamlining delivery operations behind the scenes. The result is a smoother, more reliable experience for our customers and greater confidence for us as we scale.”
Kirat Dhaliwal, Business Development Manager, Simmi London.
Simmi London is leveraging Scurri’s rules engine to optimise fulfilment workflows and automatically allocate the most cost-effective or high-performance delivery service for each order. It has also adopted Scurri’s tracking capabilities, enabling branded tracking updates that reinforce trust and engagement post-purchase.
Rory O’Connor, CEO and Founder of Scurri, commented: “Simmi London is a modern fashion brand that truly understands the importance of customer experience from the first click to the final delivery. We’re thrilled to support them with a flexible, scalable delivery infrastructure that enhances both operational control and customer satisfaction.”
Retail Rewired 
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