customer experience

January 15, 2026

In-store returns dominate in January as 83% of shoppers seek omnichannel flexibility

Retail Rewired
December 18, 2025

TruRating partners with Zipline to bring real time customer insight into store operations

Retail Rewired
November 21, 2025

Zilch signs first brand partnership with Arsenal FC

Retail Rewired
November 4, 2025

Wickes launches same-day delivery across 150 UK stores with Gophr

Retail Rewired
October 21, 2025

The Very Group signs partnership with NotifyNOW to enhance bereavement customer service

Retail Rewired
October 15, 2025

John Lewis launches new supplier platform with Mirakl as Russell & Bromley goes live

Retail Rewired
October 14, 2025

43% of Gen Z buy products just because they’re trending in new loyalty landscape – SAP Emarsys

Retail Rewired
September 30, 2025

IKEA launches ‘Life at Home’ services to support modern lifestyles

Retail Rewired
September 4, 2025

Holland & Barrett unveils transformation of its beauty category

Retail Rewired
August 21, 2025

TheyDo doubles enterprise revenues as brands invest in AI-led customer journeys

Retail Rewired
April 14, 2025

LEGO launches its Masters Academy in Danish brand experience hub, LEGO House

Retail Rewired

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