Customer Engagement

February 3, 2026

Guest Post | Infobip’s Kim Johal on aligning agentic AI with retail performance goals

Retail Rewired
November 5, 2025

MoEngage secures $100m funding to enhance its Merlin AI solution & accelerate global growth

Retail Rewired
October 27, 2025

New Look launches first-ever loyalty programme, Club New Look

Retail Rewired
October 6, 2025

Vivobarefoot on ‘Conscious Mavericks’, customer engagement & brand trust

Retail Rewired
September 26, 2025

FARFETCH partners with MoEngage to unify customer data & enhance personalisation

Retail Rewired
September 26, 2025

Klaviyo launches new Marketing and Customer AI Agents to turn vision into action & power CX

Retail Rewired
September 3, 2025

Marks & Spencer launches shoppable YouTube series, ‘Love That’

Retail Rewired
August 22, 2025

Wunderkind unveils AI Experiences using agentic AI to enhance engagement

Retail Rewired
August 21, 2025

Hobbycraft launches shoppable TV channel

Retail Rewired
August 19, 2025

AI joins the retail frontline: 90% of retailers are actively exploring AI agents – monday.com

Retail Rewired
August 6, 2025

Primark launches mobile app in Italy & Ireland with UK rollout planned in the next 18months

Retail Rewired
May 21, 2025

ASOS to scale AI personalisation with Simon Data and Braze to enhance customer engagement

Retail Rewired
May 1, 2025

Loyalty members x4 times more likely to keep spending when confidence dips – LoyaltyLion

Retail Rewired
April 15, 2025

Foot Locker’s tie up with Ometria will dial-up data-powered personalisation within its CDP

Retail Rewired

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