Data & research

September 30, 2025

Poor personalisation sees 56% of shoppers finding CX too generic – Infobip x Retail Economics data

Retail Rewired
September 29, 2025

76% of UK retailers have no targets for protecting nature, BRC data shows

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September 25, 2025

UK retailers risk leaving revenue & loyalty on the table by neglecting exchange-first returns – Loop

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September 24, 2025

Disposable income dropped for 60% of UK households in August – Asda’s Income Tracker

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September 24, 2025

Hassle-free subscription exits can help win more customers – Chargebee data

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September 23, 2025

AI shopping tools could take a £500m bite out of supermarkets every week – Algolia

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September 19, 2025

45% of shoppers don’t care if product picks come from humans or AI – Constructor/Shopify report

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September 18, 2025

58% of retailers report rising cyber crime attempts targeting frontline workers – KnowBe4

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September 16, 2025

71% of UK shoppers will use GenAI for Christmas shopping, a two-fold increase on 2024 – Coveo

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September 11, 2025

Blue Yonder data: 66% of shoppers say tough returns rules stop them buying

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September 10, 2025

Christmas 2025: ’Tis the season to treat… yourself – eBay Advertising research

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September 8, 2025

Value becomes key BFCM battleground for engaging cost-conscious shoppers – Klaviyo

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September 5, 2025

Sunny weather and football boosted retail sales in July as ONS apologises for data delay

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September 2, 2025

Word of mouth beats paid influence for UK consumers, new Akeneo data reveals

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August 27, 2025

Larger retailers outpace smaller merchants in BFCM readiness – WooCommerce

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August 22, 2025

Second wave of back-to-school shopping set to drive late-summer sales

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August 21, 2025

UK consumer confidence still in “doldrums” despite August rise, says BRC

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August 20, 2025

M&S food sales growth accelerates as cyber attack impact recedes – NIQ

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August 19, 2025

AI joins the retail frontline: 90% of retailers are actively exploring AI agents – monday.com

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August 18, 2025

UK consumers push back against customer service chatbots with 61% preferring human interaction

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August 14, 2025

Patchworks predicts spike in integration as online retailers prep for bumper Black Friday

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August 13, 2025

Gen Z & Millennials prioritise summer spending on experiences over products – AMEX

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August 13, 2025

Less than half of UK workers are offered financial wellbeing support by employers – CloudPay

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August 12, 2025

Sunny start to July lifts retail sales +2.5% YoY, but Autumn Budget uncertainty looms, BRC–KPMG

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August 7, 2025

Gen Z to fuel summer fashion spending with online marketplaces set to benefit

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August 5, 2025

Cutting costs not corners: consumers opt for smarter & intentional spending

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August 4, 2025

Retailers are all-in on AI but only 11% are ready to effectively scale it, says Amperity’s research

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July 30, 2025

Lionesses fever spikes online sales ahead of Euro’s win while Victory Parade boosts footfall

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July 30, 2025

Poor cyber hygiene sees 80% of the UK’s top retailers exposed to cyber vulnerabilities – KYND

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July 30, 2025

Supermarket switching hits new high, says Reward data, as Discounters win share of spend

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July 29, 2025

Despite making retail staff safer, body-cams make 1 in 3 young shoppers anxious – HALOS

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July 25, 2025

Consumer confidence dampened as shoppers sense ‘stormy’ conditions amid tax hike fears

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July 24, 2025

55% of retailers remain optimistic for summer spending splurge after +4% boost in Q2 store visits

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July 22, 2025

40% of UK consumers use AI search tools at least once a day as adoption & trust rises – Yext

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July 22, 2025

Shoppers’ tunnel vision deal-seeking limits Prime Day halo effect, says Constructor’s data

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July 9, 2025

87% of retailers invest in customer-centric AI & loyalty for growth – American Express

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June 27, 2025

Round-the-clock customer support doubles as more shoppers demand convenience – CM.com

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June 23, 2025

Heatwave helps boost retail sales but footfall fails to sizzle as shoppers swelter

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June 23, 2025

Fit, trust & convenience trump trendiness for online fashion shoppers – BoF & Amazon

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June 19, 2025

Human customer support remains key for UK online shoppers despite proliferation of AI tools

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June 18, 2025

Father’s Days gifting drives +18% increase in online order volumes year-on-year – Scurri

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June 12, 2025

Convenience overtakes price as primary purchasing motivator, Metapack report finds

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June 9, 2025

A quarter of shoppers want shipping options before checkout but only 9% of retailers deliver

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June 9, 2025

Beauty buys remain “non-negotiable” for UK shoppers despite financial pressure

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June 9, 2025

Consumers want brands to lead on sustainability action – Zalando’s latest report

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June 2, 2025

Overall UK business confidence rebounds to 9-month high, says Lloyds, but retail outlook falters

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May 30, 2025

The need for speed: Fast refunds ‘make or break’ shoppers’ repeat purchasing decisions

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May 27, 2025

Food price inflation jumped +0.4% in May, rising for a fourth consecutive month, BRC-NIQ data

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May 27, 2025

Quarterly retail sales climb to near four year high as sunny Spring boosts revenues – ONS

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May 23, 2025

Consumer confidence inches up in May despite ongoing inflation and Trump Tariff concerns – GfK

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May 21, 2025

Vinted crowned Best Retail App of 2025 in Apadmi’s latest index

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May 21, 2025

73% of shoppers say spate of cyber attacks on UK retailers has eroded trust in online payments

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May 19, 2025

Over a third of consumers now use AI to shop as adoption rises +47% year-on-year – Adyen

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May 16, 2025

77% of online brands report rising levels of fraud, which now costs retailers £8.2million a year

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May 16, 2025

91% of consumers are impacted by poor digital experiences, according to Conviva research

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May 15, 2025

Shoppers are increasingly adopting strategic returns behaviours, says Rithum research

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May 13, 2025

Consumer card spending jumped by a ‘surprisingly positive’ +4.5% in April – Barclays

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May 9, 2025

65% of retailers say current store tech can’t deliver CX demanded by shoppers – Jumpmind research

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May 9, 2025

Sunniest April on record and late Easter see footfall rise +7.2% – BRC-Sensormatic

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May 6, 2025

Retailers lack post-purchase engagement capabilities despite growing shopper demand – Scurri

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May 6, 2025

Inventory availability and accuracy among retailers’ top in-store challenges – Pricer research

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May 5, 2025

Aldi continues 18-month run as UK’s cheapest supermarket, according to Which? analysis

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May 1, 2025

Sales of nostalgic wartime foods soar at Waitrose as UK prepares for 80th VE Day celebrations

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May 1, 2025

Loyalty members x4 times more likely to keep spending when confidence dips – LoyaltyLion

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April 30, 2025

Retailers fear looming staff crisis as 53% freeze recruitment due to budget pressures – WorkJam

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April 28, 2025

52% of retail managers blame labour productivity paralysis on burdening admin

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April 25, 2025

Sunshine in March sees retail sales inch up +0.4%, with clothing and outdoor top performers

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April 24, 2025

Despite AI investment, tangible business gains elude ecommerce brands – Storyblok research

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