Active intelligence solution for stores, SAI Group, will unveil new capabilities within its SAI One platform at the Retail Technology Show (RTS) 2026, taking place on 22 & 23 April 2026 at London’s ExCeL. 

Exhibiting on Stand #T60, SAI Group will showcase its patented Visual Language Model (VLM), which blends computer vision with GenAI to turn traditionally ‘passive’ store surveillance systems into an active, operational platform for real-time store intelligence.

Proprietary AI innovation within the platform analyses live data from video feeds using advanced VLM to build a comprehensive, contextual picture of how stores actually operate, surfacing meaningful operational signals, insight cues and timely staff alerts that drive estate-wide performance.

From visual data to store-wide intelligence

Retailers are operating against a backdrop of rising costs across labour, operations and their supply chains, fragile consumer demand that puts increased pressure on pricing, and stubbornly high levels of theft and retail crime – complex and interdependent challenges which can no longer be effectively addressed through point solutions alone.

With real-time data from existing camera infrastructure, the solution’s AI-powered decisioning supports Loss Prevention (LP) and store safety while also unlocking operational efficiency gains.  Offering a holistic store intelligence solution, SAI One also opens up context-rich customer insights beyond sales, inventory and superficial demand triggers, such as weather. 

Wide-ranging data inputs, taken from real-time shopper behaviour within each store, are fed via its VLM technology into its GenAI engine.  This builds precise, accurate and actionable intelligence, from shopper flow and retail media optimisation to heat mapping and behavioural analytics, for improved store performance.

20:20 vision for stores

“By opening up vision AI through our VLM, we help retailers run every location within their estate as their best stores, turning real-time visual data into real-world action that drives competitive advantage, and keeps stores safe and profitable,” commented Som Sinha, CEO of SAI Group.

“For years, stores have been blindsided by the constraints of their own data.  Now, we’re giving bricks-and-mortar retailers the 20:20 vision needed to drive meaningful performance across key challenges, from LP, efficiency and safety to operational enlightenment and new levels of customer insight, all on one platform,” Som added.

Already working with leading grocery retailers, SAI Group is live and being actively deployed across Sainsbury’s and Iceland’s UK store networks to turn VLM data into insight-led execution.

Agility and composable flexibility

With open APIs, SAI One actively and dynamically integrates with existing in-store tech infrastructure beyond cameras, which not only enhances its impact, but also improves ROI and Total Cost of Ownership (TCO).  

From POS integrations with partners, including NCR and Flooid, to VoCoVo headsets and Zebra’s handheld devices, SAI One is the conductor for store-based intelligence, connecting the ecosystem of in-store innovation to drive significant results.  Typically, when deployed for LP, the solution reduces live theft instances by 50%, while the solution delivers ROI on average within four weeks.