The number of UK retail jobs has declined to a “record low” according to the latest data from the Office for National Statistics (ONS).

ONS figures show there were 2.76million jobs in retail in September 2025.

Using a four-quarter average to smooth seasonal hiring trends, employment stood at 2.82million in September 2025 – 74,000 fewer jobs than a year earlier and 355,000 fewer than in 2015 – reports the British Retail Consortium (BRC).

On this basis, the sector accounted for 1.3million full-time and 1.53million part-time jobs. Full-time employment has fallen by 125,000 over the past decade, while part-time roles are down by 229,000 over the same period.

Commenting on these figures, Helen Dickinson, Chief Executive of the BRC, said more retail jobs had been lost in the last year than the total workforce employed in the fishing and steel manufacturing industries combined:

“Retail lies at the heart of communities everywhere, from the biggest cities to the smallest villages. It is the first job for students and young people, a flexible job for parents and carers, and a lifelong career for many more.”

“The Government is trying to increase the number of people in work and retail jobs are a vital step on the path back to the workplace – combining local opportunity with the flexibility to work around other commitments.”

Dickinson warned the situation could worsen further the Employment Rights Bill reduces flexibility, citing Government’s proposals on Guaranteed Hours, which she said would make it harder for retailers to offer local, flexible and part-time jobs.

“Once the bill passes, ensuring meaningful dialogue across unions and employers with Government to achieve workable implementation that protects employees without damaging employment opportunities will be critical,” Dickinson added.