Commerce technology specialist, PMC, whose clients include Ann Summers, Primark, Crew Clothing and World Duty Free, has officially opened its new Innovation & Delivery Centre (IDC) in Alembic City, Vadodara, India.

Home to over 400 technologists, the 35,000 sq ft facility is designed to accelerate PMC’s delivery of unified commerce, cloud, engineering and managed services. It will support the doubling of scale within the company’s India team and play a pivotal role in enabling large transformation programmes for retail and commerce clients globally.

The launch follows PMC’s recent backing from BGF, which invested in the business in June, providing growth capital and strategic support to help it scale.

Founded in 2001 by Paul Mason, PMC provides consulting, professional services, digital engineering and managed services to over 120 retail, commerce and technology customers across 24 countries.

“The next phase of PMC’s global growth will be built on shared innovation and expertise. Our new IDC demonstrates how PMC is leveraging cross-border collaboration to deliver high impact solutions for commerce brands.”

Paul Mason, Founder, PMC

“India’s tech workforce isn’t just coding for the world – it’s co-creating solutions that drive global retail transformation,” adds Urvi Parekh, Country Head (India) at PMC.

“Our teams in Alembic are helping retailers modernise core systems, improve resilience and scalability, and drive down the total cost of ownership. One recent example involved our teams helping a major European retailer reduce TCO by over 40%,” Parekh added.

Duncan Wade, Investor at BGF, commented: “This is an incredibly exciting opening and development for this business, and further confirmation of their commitment to cross-border investment. We are excited to see how the IDC becomes a real leader in innovation and talent development.”

The IDC is focused on opportunity creation, skills development and continuous innovation, embodying PMC’s “innovation from anywhere” model, designed to deliver scalable, high-impact solutions for retail and commerce brands.

Early innovation areas from the IDC include next-generation engineering, unified data systems and advanced analytics for commerce.