Outdoor clothing and equipment retailer, Mountain Warehouse, has partnered with retail industry charity, the Retail Trust, to support the wellbeing of its global workforce. 

The partnership will see 4,500+ Mountain Warehouse colleagues across the globe supported with access to a range of wellbeing resources through the Retail Trust. These include confidential counselling, manager training to support their teams, discounts and rewards as well as virtual GP services for those based in the UK. 

Mountain Warehouse’s workforce will also have access to the Retail Trust’s happiness dashboard, a Gen AI platform which tracks wellbeing trends, identifies mental health pressures and evaluates support strategy effectiveness. 

“We’re incredibly excited to launch this new partnership and to stand alongside more than 200 of the UK’s leading retailers in a united effort to drive meaningful change,” said Karen Bandoh, People Director at Mountain Warehouse. “Providing better, free, and confidential support services to our colleagues around the world is a vital step in helping them grow in their careers while caring for their wellbeing and their families. After all, life’s mountains don’t end at the store door.” 

“Mountain Warehouse is one of the world’s leading outdoor retailers, so this new partnership will bring the Retail Trust’s support to thousands more retail colleagues both in the UK and internationally,” Chris Brook-Carter, Chief Executive of the Retail Trust, commented.  

“This is an important time for any retail employer to invest in their people’s wellbeing, especially ahead of the increased footfall and sales expected during the autumn and winter months,” Brook-Carter added. “We’re working closely with Mountain Warehouse to identify those most in need of support and to ensure every colleague understands how to protect and manage their wellbeing.”