John Lewis will pilot a rapid delivery offering in partnership with Uber Eats, providing customers with a quick and convenient way to shop across for nursery, premium beauty and gifts. 

Customers within an 8km radius of John Lewis stores in Leeds and Stratford can now order from 150 curated products from brands including Benefit, Molton Brown, Creed, Ultrasun and MAM. Ordered directly via the Uber Eats app, items can be delivered in as little as 30 minutes and will match prices across John Lewis’ other sales channels to uphold its ‘Never Knowingly Undersold’ price promise.

“Our pilot with Uber Eats will make it easier than ever for customers to access the John Lewis products they love, delivered to their location within the hour,” said Stella Winklewska, Category Lead at John Lewis. “It’s an exciting strategic step to reach a new audience and helps ensure that we’re there for our customers when they really need us – however they choose to shop with us.”

“By combining John Lewis’ product range with Uber Eats’ technology, we’re helping customers get easy access to everyday items and premium picks alike,” Alex Troughton, Head of Retail at Uber Eats, EMEA, commented. “By working together, we’re excited to bring the best of the British high street directly to our customers’ doors.”

Retail sales on Uber Eats have grown significantly recently as customers increasingly turn to rapid delivery for a growing selection of items. Make-up sales, for example, grew +85% since last year on Uber Eats platform, while perfume saw even stronger growth, up +88% in the same period. 

The John-Lewis x Uber Eats pilot runs until early September and aims to understand customer demand, purchasing behaviours and operational logistics before a wider national rollout.