Sofa retailer, DFS, has launched The Hub, a digital communications platform for its employees, in partnership with YOOBIC, the store operations platform for frontline retail teams.

With three brands, DFS, Sofology and The Sofa Delivery Company, and over 5,000 colleagues across 212 locations, The Hub will act as the central platform hosting information designed to improve knowledge sharing and support staff to deliver better customer experiences.  

Announcing the launch, DFS noted this was the first time all employees across the group had access to a centralised information resources, saying: “The all-in-one platform is a huge step forward, making it easier than ever for our colleagues to find what they need, stay connected, and get things done.”

Available to employees via web browser or mobile app, The Hub includes task management, a company newsfeed and knowledge centre. It also provides the ability to connect with colleagues across different brands or functions.

YOOBIC now supports more than 350 global retailers in transforming how frontline teams work, communicate, and grow.  Earlier this year, YOOBIC announced it has been selected by grocery retailer, Morrisons, to power task management and communication for its supermarket colleagues across all its UK stores nationwide.